Our Team

Boone High Country Rentals has a full-time staff, all with dedicated abilities. We also offer Saturday office hours, weekend and evening showings where needed, and a 24hr emergency service line. Our in-house Maintenance Supervisor provides a cost savings to our owners by being able to take care of general maintenance of the property, without the need to outsource to a specific contractor for every request. The selection of our team members is based on strengths that each individual offers. The net result is a well-rounded group of professionals delivering exceptional results and service to our owners and tenants:

  • JoJo Muldoon, Broker/Property Manager/Owner Liaison, maintains relationships between owners within BRPPS’s portfolio of properties
  • Ashley Daughtry, Business Development Manager, handles new business, key accounts, property management agreements, and coordinates social media, advertising, and marketing
  • Olivia Ramseur, Broker/Social Media and Research, handles social media and market research
  • Wesley Berry, Leasing Manager, oversees marketing to tenants and leasing process
  • Jordan Steady, Leasing Coordinator, handles general office administration and the processing of leases
  • Melia Robinson, Front Office Assistant, serving front office administration
  • Hunter Trombetta, Leasing Assistant, assists in property showings and tenant communications
  • Lily Suarez, Accounting Manager, oversees A/R and A/P, and accounting staff
  • Heidi Mckinney, Assistant Accounting Manager, handles accounts receivable and general office administration
  • Caroline Miller, Accounting Assistant, handles accounts payable and general office administration
  • Lynn Campbell, Accounts Payable Assistant, handles accounts payable and general office administration
  • Meghan Kress, Realtor/Assistant Property Manager, manages processes for both long-term and short-term rentals in Avery county
  • Diana Perez, Client Services/Maintenance Coordinator, supervises all maintenance related issues and facilitates any repairs and/or maintenance for any of our long-term rental properties
  • Jason Coggins, Maintenance Supervisor, responds to and coordinates maintenance requests and oversees and provides routine property checks
  • Thomas Steele Property Management Assistant, facilitates maintenance needs and requests
  • Wes Howarth, Assistant Maintenance Supervisor, responds to maintenance repairs and property checks
  • Billy Haymore, Maintenance Associate, responds to maintenance requests and performs property checks
  • Jimmy Miller, Maintenance Associate, responds to maintenance requests and performs property checks
  • Adam Robinson Maintenance Associate, responds to maintenance requests and performs property checks

Our Managing Partners and Owners

Todd Rice, CRS, GRI, BIC

Todd Rice is a co-owner and managing partner of Boone High Country Rentals and has been in the real estate business for over 13 years. Prior to real estate, Todd was in sales and executive management for Hyatt and Hilton Hotels in Dallas, Denver, Chicago and New York City. Todd is an active member of the High Country Association of REALTORS, a Broker-In-Charge, a licensed REALTOR in North Carolina and Tennessee, member of the Watauga County Board of Adjustments and previously served on the Board of Directors for the High Country Association of REALTORS. Todd has obtained the Graduate Realtor Institute (GRI) and the Certified Residential Specialists (CRS) designations. With attentive planning, execution, and leadership, the property management team and business has grown since its inception, to now being the most influential property management company in the region. Positive results for property owners and clients are delivered daily with a hospitality mindset among our team.

Bill Aceto, BIC

Bill Aceto is a co-owner and managing partner of Boone High Country Rentals and has been in property management for more than a decade. Bill has held leadership positions for various boards in the area, including membership and Board of Directors to the High Country Association of REALTORS/MLS Committee as Executive Committee Treasurer. Bill completed the Green REALTOR designation and active with Appalachian State University. Bill is a Broker-In-Charge and a licensed REALTOR in North Carolina. Bill is active in the daily operations of Boone High Country Rentals and a leader with implementing systems, policies, procedures, and technology which supports the fast changing demand as expected from our clients, property owners, and tenants.